Language Matters

Kathleen Stein Smith, Ph.D

What the French really think of British, American and Chinese visitors

“US visitors are ‘very sensitive to the warmth of the welcome and smiles’, according to the website, ‘appreciate being welcomed in English’.

They (Russians) ‘don’t speak other languages well and appreciate a welcome in Russian,’ the website says.

‘A welcome in their (Italian) language is highly appreciated,’ the guide states.”

http://www.telegraph.co.uk/travel/destinations/europe/france/articles/what-the-french-really-think-of-british-american-and-chinese-visitors/

Languages do matter!

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